Managed SIP Trunking Service Wednesday 11 December 2013 @ 13:13

SIP Trunking allows you to increase your addressable market by targeting the business and enterprise space.


Symbio new service: Managed SIP Trunking for Wholesale

With increasing numbers of businesses upgrading to IP PBXs and focusing on making the most of this investment, demand for SIP Trunking is reaching new heights.

Most certified SIP Trunking service

Symbio has the most certified SIP Trunking network in Australia, which has been tested & approved for interoperability with the majority of trusted PBX brands including Microsoft Lync as part of the MyNetFone Group. The service can be directly connected to a large number of approved IP PBXs and can even connect to traditional PBX via a gateway.

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Network Embargo - New Year Tuesday 03 December 2013 @ 11:10

With the festive season is just around the corner, we are rapidly approaching the time when most of the telecommunications industry imposes an "embargo" on many aspects of network activity. The Symbio team would like to let you know about our support arrangements over this period.

Symbio Networks embargo

The Symbio embargo period will begin effective 13th December 2013, and will conclude on 13th January 2014.

 During this time, there will be a reduction in will be a reduction in operational resources and all major works will be delayed or re-scheduled until after the Embargo period in order to reduce the risk of outages affecting customers.

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Multi Level Porting the Next Step In LNP Tuesday 06 August 2013 @ 14:00

While the future of phone numbers is being evaluated in the regulatory circles, Symbio has made further strides to simplify number porting in the current conditions.


Multi-level number porting available with Symbio Networks Wholesale Carriage and Managed Voice Services

More porting processes are now available for customers that want the full B2B experience, with the introduction of multi-level porting, and Porting API trial.

The multi-level porting solution is ideal if you want to reduce processing bottle-necks and allow your sub-wholesalers to self-sufficiently port numbers, while you retain full visibility and management control. This will reduce the resource burden and costs for you, with less paperwork being processed by your own team.

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Symbio 4th Largest Number Porter in Australia Thursday 01 August 2013 @ 13:00

Our analysis of porting transactions in the industry shows that Symbio is now the 4th largest ‘gainer' of ported numbers out of all the Australian carriers historically.

Having ported over 280,000 DIDs to its cloud network, Symbio now averages a run rate of 20,000 to 30,000 DIDs ported in every month. These figures are for ported numbers only, and do not include conditioned or assigned numbers.

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Phone Numbers in the Cloud Age Monday 06 May 2013 @ 14:22


'Cloud' is far from a new buzz word if telecommunications, but recently it has been gaining more prominence and increasingly filtering into mainstream terminology. 

 Symbio Networks presentation at CommsDay Sydney 2013

Discussion about the Cloud tends to be very conceptual and high level, but what real implications does the Cloud have for communication providers, users and their phone numbers?

In a recent presentation at CommsDay Sydney Summit, this question was addressed by Rene Sugo, CEO of the MyNetFone Group (parent company of Symbio Networks) during the 'Data Centres & the Cloud' session.  

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MyNetFone Group Present at the CommsDay Sydney Summit Friday 01 March 2013 @ 11:25

The CommsDay Sydney Summit, held on 9-10th April 2013, is the event where Australia's telecom leaders meet.

This year Rene Sugo, CEO of Symbio Networks and the MyNetFone Group will be delivering a presentation at the 'Data Centres & the Cloud' session. 

Discussion about Cloud communications tends to be very conceptual. Rene's presentation will pull the ‘Cloud' out of the sky and bring discussion to a real usage level.

Hosted Voice - the overlooked Cloud

The focus will be on one largely overlooked aspect of Cloud, which is hosted voice. What do developments like 4G, data-centre hosted OTT services and the disassociation of numbers and services mean for the average consumer's use of the Cloud for voice communications? And what implications does this have for providers and wholesalers?


Symbio presenting at CommsDay Sydney Summit 2013

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Acquisition of GoTalk Wholesale Thursday 28 February 2013 @ 15:04

Rounding out a big & busy year for Symbio, the company acquired its long-time competitor GoTalk Wholesale on 31st December 2012 after a year-long negotiation process. GoTalk is a Sydney based voice carrier that has built up a formidable wholesale operation over 10 years since its inception.

The acquisition has contributed to making Symbio one of the largest wholesale voice networks in Australia, and includes:

1. GoTalk Wholesale customers and novation of their contracts, where applicable
2. Network infrastructure, assets and associated software
3. Intellectual property

Why acquire?


Symbio Acquires GoTalk Wholesale

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Project 66 Completion Gives National Coverage Wednesday 27 February 2013 @ 14:15

Symbio has expended direct connectivity to all 66 Australian Call Collection Area (CCAs), now delivering more choice for providers in regional Australia.

Project 66, commenced in the second half of 2012, was completed ahead of time - delivering connectivity to 47 CCAs by December 2012, in addition to Symbio's previous connectivity at 19 CCAs.

The project was an integral part of Symbio's commitment to improving communications in regional areas of Australia, and involves a $3 million investment over three years to cover the expansion costs, increased IP transit options and business data products.

Symbio's Project 66 Completion of network rollout to all 66 Australian CCAs 

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OSS/BSS in Future Service Delivery Models Wednesday 31 October 2012 @ 13:07

At the CommsDay Melbourne Congress 2012, Symbio's CEO Rene Sugo made a presentation about the role of OSS/BSS in future service delivery models.

Here is an overview of the topics and ideas covered during the presentation, and you can download the accompanying presentation slides here.

Historical Overview of OSS/BSS

OSS/BSS has been evolving as the industry moved from a basic model of reselling the 'plain old telephone service' in the 1980's to the current complex environment of service bundling, integration, managing different underlying networks and the customer's desire for 'self service' empowerment.

Our landscape is now at the stage where technology itself has facilitated a complete disembodiment of service layers and access layers, all because of  the IP protocol which lets anything travel over anything.

This ability for consumers to access almost any services 'over the top' sets a new challenge for service providers and OSS/BSS specialists. The OSS/BSS specialists themselves will need to further specialise and focus on specific OSS/BSS architectures moving forward, otherwise they risk becoming irrelevant in a customer "bring-your-own" "do-it-yourself" world.

My Net Fone Limited Annual Report FY12

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Symbio CEO to Speak at Commsday Melbourne Summit Wednesday 26 September 2012 @ 15:18

The CommsDay Melbourne Congress 2012 is coming up in a few short weeks. This year's event boasts a strong lineup of industry thought leaders, sourced from operators, technology suppliers, industry associations and government.

Symbio CEO, Rene Sugo, will be a speaker in the 'Billing, OSS & Customer Service' Session, and will discuss the industry developments, trends and customer requirement in this market segment.

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