Customer’s First Port of Call Monday 14 August 2017 @ 13:58

First impressions matter. When you acquire new business, the first step will usually be to port existing numbers over to the Symbio Network. So we know how important it is to make the migration as seamless as possible. Our dedicated porting team are experts in planning and executing porting requests, regardless of which carrier the numbers are moving from.

While our porting team is always there to service incoming enquiries, we know that what our customers want more than great customer service, is self-service. Ideally, customers want to get on with their business and they want systems applications to be able to drive an outcome quickly. That’s why we’ve developed a user-friendly number porting API, to allow our customers to make porting requests automatically, directly from within their own ecosystem.


Our number porting API is already operational for some Symbio customers, and with the help of our dedicated porting team, has helped them cut porting times and streamline the whole process.

If you’d like to know more about number porting with Symbio, you can speak to one of our sales team directly on 1300 789 653.