LNP Code Changes Wednesday 09 July 2014 @ 12:39
As you may be aware, the LNP Code in Australia underwent several changes as of the 1st of March 2014. These changes make the porting process simpler for end users by putting the burden and complexity of porting onto carriers and CSPs. A great win for consumers!
As a member of the Communications Alliance, Symbio was invited to participate in the LNP Code Review and help shape the future of number porting in Australia. We see this as the first step in simplifying the process and Symbio will continue to be an advocate for end users and new entrants to the market.
There are two key highlights of the Code Review.
1. Retail Account Number
Once of the most challenging aspects of porting was for end users to find out and provide the Wholesale account number to initiate a porting request. This has now been eliminated by the LNP Code changes, making the porting process much more consumer-friendly.
2. Pre-port Number Verification (PNV) process
The PNV process has now been standardised and added to the LNP Code. The improvements benefit providers looking to port business and enterprise customers (or any complex ports) by increasing the availability of detailed information required in the porting process.
These changes are already integrated into Symbio porting systems, with our state of the art LNP tool taking the hassle our of porting in Australia for many providers. In the industry at large, the changes are still being integrated and rolled out by several other providers. Looking ahead, Symbio will continue to improve its LNP system even further to empower customers.