Symbio 4th Largest Number Porter in Australia Thursday 01 August 2013 @ 13:00

Our analysis of porting transactions in the industry shows that Symbio is now the 4th largest ‘gainer' of ported numbers out of all the Australian carriers historically.

Having ported over 280,000 DIDs to its cloud network, Symbio now averages a run rate of 20,000 to 30,000 DIDs ported in every month. These figures are for ported numbers only, and do not include conditioned or assigned numbers.

Continue Reading »

Phone Numbers in the Cloud Age Monday 06 May 2013 @ 14:22


'Cloud' is far from a new buzz word if telecommunications, but recently it has been gaining more prominence and increasingly filtering into mainstream terminology. 

 Symbio Networks presentation at CommsDay Sydney 2013

Discussion about the Cloud tends to be very conceptual and high level, but what real implications does the Cloud have for communication providers, users and their phone numbers?

In a recent presentation at CommsDay Sydney Summit, this question was addressed by Rene Sugo, CEO of the MyNetFone Group (parent company of Symbio Networks) during the 'Data Centres & the Cloud' session.  

Continue Reading »

MyNetFone Group Present at the CommsDay Sydney Summit Friday 01 March 2013 @ 11:25

The CommsDay Sydney Summit, held on 9-10th April 2013, is the event where Australia's telecom leaders meet.

This year Rene Sugo, CEO of Symbio Networks and the MyNetFone Group will be delivering a presentation at the 'Data Centres & the Cloud' session. 

Discussion about Cloud communications tends to be very conceptual. Rene's presentation will pull the ‘Cloud' out of the sky and bring discussion to a real usage level.

Hosted Voice - the overlooked Cloud

The focus will be on one largely overlooked aspect of Cloud, which is hosted voice. What do developments like 4G, data-centre hosted OTT services and the disassociation of numbers and services mean for the average consumer's use of the Cloud for voice communications? And what implications does this have for providers and wholesalers?


Symbio presenting at CommsDay Sydney Summit 2013

Continue Reading »

Acquisition of GoTalk Wholesale Thursday 28 February 2013 @ 15:04

Rounding out a big & busy year for Symbio, the company acquired its long-time competitor GoTalk Wholesale on 31st December 2012 after a year-long negotiation process. GoTalk is a Sydney based voice carrier that has built up a formidable wholesale operation over 10 years since its inception.

The acquisition has contributed to making Symbio one of the largest wholesale voice networks in Australia, and includes:

1. GoTalk Wholesale customers and novation of their contracts, where applicable
2. Network infrastructure, assets and associated software
3. Intellectual property

Why acquire?


Symbio Acquires GoTalk Wholesale

Continue Reading »

Project 66 Completion Gives National Coverage Wednesday 27 February 2013 @ 14:15

Symbio has expended direct connectivity to all 66 Australian Call Collection Area (CCAs), now delivering more choice for providers in regional Australia.

Project 66, commenced in the second half of 2012, was completed ahead of time - delivering connectivity to 47 CCAs by December 2012, in addition to Symbio's previous connectivity at 19 CCAs.

The project was an integral part of Symbio's commitment to improving communications in regional areas of Australia, and involves a $3 million investment over three years to cover the expansion costs, increased IP transit options and business data products.

Symbio's Project 66 Completion of network rollout to all 66 Australian CCAs 

Continue Reading »

OSS/BSS in Future Service Delivery Models Wednesday 31 October 2012 @ 13:07

At the CommsDay Melbourne Congress 2012, Symbio's CEO Rene Sugo made a presentation about the role of OSS/BSS in future service delivery models.

Here is an overview of the topics and ideas covered during the presentation, and you can download the accompanying presentation slides here.

Historical Overview of OSS/BSS

OSS/BSS has been evolving as the industry moved from a basic model of reselling the 'plain old telephone service' in the 1980's to the current complex environment of service bundling, integration, managing different underlying networks and the customer's desire for 'self service' empowerment.

Our landscape is now at the stage where technology itself has facilitated a complete disembodiment of service layers and access layers, all because of  the IP protocol which lets anything travel over anything.

This ability for consumers to access almost any services 'over the top' sets a new challenge for service providers and OSS/BSS specialists. The OSS/BSS specialists themselves will need to further specialise and focus on specific OSS/BSS architectures moving forward, otherwise they risk becoming irrelevant in a customer "bring-your-own" "do-it-yourself" world.

My Net Fone Limited Annual Report FY12

Continue Reading »

Symbio CEO to Speak at Commsday Melbourne Summit Wednesday 26 September 2012 @ 15:18

The CommsDay Melbourne Congress 2012 is coming up in a few short weeks. This year's event boasts a strong lineup of industry thought leaders, sourced from operators, technology suppliers, industry associations and government.

Symbio CEO, Rene Sugo, will be a speaker in the 'Billing, OSS & Customer Service' Session, and will discuss the industry developments, trends and customer requirement in this market segment.

Continue Reading »

Symbio Managed Services in Demand from Domestic International Customers Wednesday 12 September 2012 @ 13:10

Symbio has now fully productised its Managed Services offering for both Domestic and International customers targeting the Australia and New Zealand market.

This involved further investments in both the core network and product development, including extensive certifications. Now, the Symbio Managed Services provide a full ‘turnkey solution' for companies who are looking to diversify into this market, as well as a ‘building block' approach for current companies looking to expand their portfolio with extra value added services.

Continue Reading »

Symbio Networks Shortlisted for 2 ACOMMS Awards Tuesday 10 July 2012 @ 11:16

We are delighted to announce that we have been shortlisted as finalists in the following categories in the 2012 ACOMMS Awards, the leading awards for Australia's telecommunications industry.

Partnership for Growth 

In recognition of Symbio's partnership with Australian Private Networks (APN), Australia's largest satellite internet provider, to provide remote communities with a customised VoIP solution that ensures high quality for calls via satellite connection. Symbio's VoIP expertise overcomes the challenges typically associated with the high latency of satellite transmission, allowing APN to develop free-standing, solar-powered phone booths in isolated communities that previously had few options for communicating with the outside world. The VoIP phone booths are part of the Department of Communications, Broadband and Digital Economy's Indigenous Communications Program, providing up to 300 indigenous communities across Australia with free standard calls, while mobile, international and premium numbers can be dialled using a phone card. 

Continue Reading »

Special Numbers Hosting New Capabilities Friday 11 May 2012 @ 14:00

Recognising the opportunity this presents to our customers to cater to end-user needs, Symbio has undertaken a major redevelopment of our Special Number service with a focus on ease of use, reliability, features and functionality.

Special number including 13/1300 and 1800 are increasingly becoming vital to business success.

Continue Reading »