Symbio Launches New Zealand Wholesale Network Thursday 01 March 2018 @ 13:07

Symbio Networks has announced the go-live of its nationwide voice network in New Zealand. The launch makes Symbio the only fully integrated voice network interconnecting both sides of the Tasman. 

Others providers who claim to have a trans-Tasman network have done so using acquisitions or silo-builds operating on different platforms. However, Symbio built the New Zealand network from scratch using the same platforms so the two countries can operate as one network.

The rollout enables Symbio to deliver New Zealand wholesalers its full suite of next generation voice services backed by API capability. This includes integrated billing, provisioning and network management - equipping new entrants to successfully enter the market.


Jet Extends to New Zealand 

Jet Interactive is one of the first customers to take advantage of the recently completed trans-Tasman network.

“It was important for us to choose a provider with a focus on wholesale, with the flexibility to accommodate our specialised requirements,” said Director of Jet Interactive, Justin Graham. “Symbio Networks New Zealand has allowed Jet to export our call analytics and telecommunications services that have been so popular in Australia.”

Call collection and termination occur in New Zealand, and are billed in New Zealand dollars making it much easier to serve the local market. Yet existing customers can raise new international orders using the same familiar platform.

Giving Options to the Wholesale Market

Symbio Networks New Zealand is a purely wholesale provider, something Symbio's Steven Norman says is long overdue in the market.

“Wholesalers in New Zealand are not getting a good deal. Carriers are paying lip service to the wholesale market in New Zealand; features are pared down as they are focused on their retail offering,” he said.

“We believe that Symbio’s expansion in New Zealand will drive healthy wholesale competition. Our solutions are modular and scalable, bringing enhanced innovation and product choice to the New Zealand wholesale market,” Steven Norman said.

Symbio will enable start-ups to get into the New Zealand market and grow quickly. It will provide everything around the network, freeing up small and medium wholesalers to concentrate on building their business and supporting their customers.

Points of presence are located in Auckland, Hamilton, Palmerston North, Wellington and Christchurch, enabling Symbio to provide a redundant interconnection with NZ telecommunications infrastructure companies Spark New Zealand, Vodafone, 2Degrees and Chorus.

For more information call 1300 789 653
or visit the Symbio website